How We Handle Your Information
When you book a consultation with us, as part of the scheduling process, we collect personal information such as your name, contact details, and any relevant health information you provide. This helps us prepare for your session and deliver personalized advice.
Additionally, when you browse our website, we automatically receive your computer’s internet protocol (IP) address. This allows us to understand more about your browser and operating system, helping us improve your experience on our site.
How do we obtain your consent?
When you provide us with personal information to book a consultation, verify payment details, or communicate with us, we assume that you consent to our collecting and using it for that specific purpose. We use this information solely to ensure that we can effectively manage your appointment and provide you with the best possible service.
Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
Payment
We use Razorpay to process payments. Neither we nor Razorpay store your card data on their servers. Your payment information is encrypted in compliance with the Payment Card Industry Data Security Standard (PCI-DSS) during the transaction process. Your purchase transaction data is used only as long as necessary to complete the transaction. Once completed, your payment information is not retained.
Our payment gateway adheres to PCI-DSS standards, managed by the PCI Security Standards Council, which is supported by major brands like Visa, MasterCard, American Express, and Discover. These standards help ensure that your credit card information is handled securely by our service providers.
For more details, please refer to Razorpay’s terms and conditions at https://razorpay.com.
Third-Party Services
The third-party providers we use will only collect, use, and disclose your information as necessary to perform their services. However, certain providers, such as payment processors, have their own privacy policies. We recommend reviewing their policies to understand how your information is handled.
Please note that some providers may be located in different jurisdictions, which means your information could be subject to the laws of those areas. Once you leave our website or are redirected to a third-party site, our Privacy Policy and Terms of Service no longer apply. We encourage you to read the privacy policies of any other sites you visit.
Security
We take reasonable precautions and adhere to industry best practices to protect your personal information, ensuring it is not lost, misused, accessed without authorization, disclosed, altered, or destroyed.
Cookies
We use cookies to manage your session on our site. These cookies do not track or identify you on other websites.
Age of Consent
By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have obtained consent for any minor dependents to use this site.
Changes to This Privacy Policy
We may update this privacy policy at any time. Changes will take effect immediately upon posting on our website. Significant updates will be communicated here.